Connect Facebook Messenger

What you’ll need

• A Facebook Page admin account.
• A Meta Developer App in Live mode (or in development for testing).
• The Messenger product added to your app.

Step 1 — Create the Meta App

• Go to developers.facebook.com → My Apps → Create App → Business.
• Add the Messenger product.
• Note your App ID and App Secret.

Step 2 — Generate a Page access token

• Under Messenger settings → Access Tokens → select your Page → click Generate.
• Copy the long-lived Page access token. Also copy the Page ID.

Step 3 — Add credentials to ReplyFront

In your dashboard go to Channels → Messenger and paste:

• App ID, App Secret
• Page ID, Page access token
• A verify token — make this up. You’ll need it in the next step.

Step 4 — Subscribe the webhook

Back in Meta → Messenger → Webhooks → Add Callback URL:

URL:           https://app.replyfront.com/webhooks/meta
Verify token:  (the one you set in step 3)
Subscribe to:  messages, messaging_postbacks

Hit Verify and Save. Then under Webhooks click Add subscriptions for your Page.