ReplyFrontReplyFront
Built for AI support, Shopify stores, and human handoff

Pricing that stays simple while your support gets smarter.

Start with the web widget, then add AI automation, Shopify workflows, campaigns, and multi-channel support as your volume grows.

Start freeShopify AI chatbot
No long-term contractStripe or Shopify billingListed on Shopify App Store
Recommended
Pro
Most popular
15k
AI replies
20k
Conversations
100
KB entries
AI automation stack included
AI actions and guardrailsQuality center and simulatorShopify product/order tools when connected
Available onShopify App Store
Choose your billing rhythm
Monthly keeps it flexible. Yearly shows annual pricing when configured.
Free
Everything you need to validate the product.
$0forever
No card required.
AI replies
200
Conversations
1k
  • 1k conversations / month
  • 200 AI replies / month
  • 1 team seats
  • 10 knowledge base entries
  • 5 MB attachments
Start free
Starter
For solo founders shipping fast.
$9/ month
Cancel anytime
AI replies
1k
Conversations
1.5k
  • 1.5k conversations / month
  • 1k AI replies / month
  • 1 team seats
  • 15 knowledge base entries
  • 10 MB attachments
  • Visual flow builder
Start 14-day trial
Most popular
Pro
Best for growing stores and teams.
$39/ month
Cancel anytime
AI replies
15k
Conversations
20k
  • 20k conversations / month
  • 15k AI replies / month
  • 10 team seats
  • 100 knowledge base entries
  • 15 MB attachments
  • Visual flow builder
  • Broadcasts and sequences
  • Messenger, Instagram and WhatsApp
  • AI Vision for images
  • Remove ReplyFront branding
  • Priority support
Start 14-day trial
Scale
For high-volume brands and agencies.
$149/ month
Cancel anytime
AI replies
50k
Conversations
100k
  • 100k conversations / month
  • 50k AI replies / month
  • Unlimited team seats
  • 1k knowledge base entries
  • 25 MB attachments
  • Visual flow builder
  • Broadcasts and sequences
  • Messenger, Instagram and WhatsApp
  • AI Vision for images
  • Remove ReplyFront branding
  • Priority support
Start 14-day trial
Custom integrations

Need AI support on your stack?

We build custom AI customer service setups for platforms and systems beyond the standard widget — ERPs, headless storefronts, marketplaces, internal tools, WhatsApp flows, and bespoke business workflows. Tell us what you run and we'll scope installation, training, and handoff with your team.

  • Custom channels
  • API & webhooks
  • Multi-brand rollouts
  • Dedicated onboarding
Contact us

No self-serve checkout — we'll scope it with you.

Limits are enforced server-side

The billing page shows real quota usage, and plan gates protect AI replies, knowledge, channels, broadcasts, and team seats.

Shopify billing supported

Shopify merchants can install from the App Store, enable the theme app embed, and approve paid plans through Shopify Billing.

Human handoff stays included

AI can answer common questions and route sensitive or uncertain conversations to your team instead of guessing.

What changes by plan

Pick the ceiling that matches your volume.

Every plan keeps the same core ReplyFront experience. Higher tiers unlock more volume, commerce automation, channels, and brand control.

Free
Validate the widget, AI replies, and knowledge base.
Starter
Best first paid step for small stores and solo founders.
Pro
The serious growth tier for AI automation and channels.
Scale
High-volume plan with priority support and larger limits.

Can I start free?

Yes. Free workspaces can validate the widget, knowledge, and AI before upgrading.

Do Shopify users pay through Shopify?

Yes. Shopify-connected workspaces can approve paid subscriptions through Shopify Billing.

Can I cancel later?

Yes. Plans are month-to-month unless you choose yearly billing where available.

Have questions? [email protected]