AI chat widget for websites that need real support
ReplyFront gives your site a helpful AI front desk: a customizable widget, grounded answers, lead capture, saved replies, proactive prompts, and human takeover when it matters.
Knowledge-based answer drafted
Lead email captured with consent
Human handoff ready in the inbox
Built for the questions customers actually ask
Answer common questions
Train the assistant on your FAQs, policies, product notes, services, and support rules so visitors get useful answers quickly.
Capture qualified leads
Ask the right follow-up questions, collect email or phone details, and save the context for your team.
Prompt visitors at the right moment
Use campaigns for page targeting, time on page, returning visitors, and gentle prompts that respect cooldowns.
A practical path from install to controlled AI support
Paste the script
Install the widget with one script tag or through your site builder where custom scripts are supported.
Add knowledge
Upload or write the policies and answers the assistant should use before it responds to visitors.
Tune handoff
Set escalation, notifications, saved replies, and team workflows so humans can step in cleanly.
Control, context, and support operations in one workspace
Not just a bubble
The widget connects to an inbox, customer memory, AI quality tools, campaigns, and analytics.
Useful without ecommerce
Non-Shopify websites still get knowledge answers, lead capture, campaigns, flows, and human handoff.
Designed for control
Use simulator tests, quality issues, and settings to keep the assistant aligned with your business.
Questions before you try ReplyFront
Can ReplyFront run on a non-Shopify website?
Yes. The widget can be installed on a standard website with a script tag and does not require Shopify.
Can I customize the widget?
Yes. ReplyFront includes widget design settings for brand colors, placement, copy, behavior, and agent identity.
Can humans take over a conversation?
Yes. Conversations land in the inbox where agents can reply, add notes, tag customers, and use saved replies.
Build a cleaner support workflow with ReplyFront.
Start with the free plan, then upgrade when your support and automation needs grow.