Reference
Changelog
What we shipped, when.
By ReplyFront Team · Last updated June 20, 2026
2026-04-19
Widget customizer + redesign
- Per-workspace widget themes with live preview.
- Pro+ removes the “Powered by” badge.
- Big dashboard redesign: new sidebar, overview, inbox.
- Marketing site refresh with animated chat preview.
- New docs site at docs.replyfront.com.
2026-04-15
AI guardrails & Shopify deep RAG
- Safety levels (strict, balanced, open) with configurable allow/deny topics and refusal message.
- Prompt-injection defenses on every customer turn.
- New Shopify tools:
recommendProducts,getProductDetails,listCollections. - Shopify auto-indexer pulls products + policies into the KB on install.
2026-04-10
Multi-channel
- Messenger, Instagram DM and WhatsApp Cloud API channels.
- Generic adapter pattern for adding more channels.
2026-04-04
Beta launch
First public release with web widget, Shopify, AI agent, inbox, KB, flows and broadcasts.