Reference

Changelog

What we shipped, when.

By ReplyFront Team · Last updated June 20, 2026

2026-04-19

Widget customizer + redesign

  • Per-workspace widget themes with live preview.
  • Pro+ removes the “Powered by” badge.
  • Big dashboard redesign: new sidebar, overview, inbox.
  • Marketing site refresh with animated chat preview.
  • New docs site at docs.replyfront.com.
2026-04-15

AI guardrails & Shopify deep RAG

  • Safety levels (strict, balanced, open) with configurable allow/deny topics and refusal message.
  • Prompt-injection defenses on every customer turn.
  • New Shopify tools: recommendProducts, getProductDetails, listCollections.
  • Shopify auto-indexer pulls products + policies into the KB on install.
2026-04-10

Multi-channel

  • Messenger, Instagram DM and WhatsApp Cloud API channels.
  • Generic adapter pattern for adding more channels.
2026-04-04

Beta launch

First public release with web widget, Shopify, AI agent, inbox, KB, flows and broadcasts.